Are negative reviews the end of the world for your small business? Some business owners act that way. Is the goal to have a perfect 5-star rating?

In this episode, I talk about negative reviews. I discuss what to do and what NOT to do when you get one, and how getting a negative review can actually be a good thing for small businesses. Let’s get into it.


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Jerry Kennedy
Jerry Kennedy

Local marketing nerd, retired chiropractor, Jesus-follower, husband, father, podcast host, and founder of Purpose Local.