We help your business consistently add more online reviews and build a strong local reputation. We send out high-quality, branded texts (and emails) asking your people to share their feedback and post their positive experience in an online review.

We monitor the online sites that matter to you most (including Google Q&A). We create simple ways for your customers to share feedback, listen to what they are saying, respond appropriately, and report in real-time.

We not only help you get more reviews, but we also help you get the most out of your positive reputation. By adding your latest reviews to your website, we create fresh, keyword-rich content which helps boost your local search rankings. We also help you expand your reach by creating custom images from your reviews and sharing them on your social media.

The bottom line is that Purpose Local reputation management helps you expand your reach and build massive trust through the power of a positive reputation. As a result, your business will attract more new customers, keep customers longer, and grow.

Q: Who is Purpose Local reputation management designed for?

This is a done-for-you reputation management service for local small businesses. It is a service designed to help local business owners grow by regularly adding online reviews, building trust within their community, and improving their local search rankings (SEO).

Q: Do I have to be a Christian to use Purpose Local reputation management?

No. If our reputation management service is a good fit for your local business, we would love the opportunity to serve you. 

Q: How much does it cost?

Our full-service reputation management service is $249/mth (per location).

Q: Is there a setup fee?

No, not currently. We normally have a $150 one-time setup fee, but we are currently waiving it for full-service clients.

Q: Do I have to sign a contract?

NO. Our reputation management is month-to-month. You can cancel anytime.

Q: Which review sites can I target?

Purpose Local enables you to ask for reviews on a large number of review sites. We recommend you choose the 2-3 online review sites that matter most to your business. If you need help deciding, we can help you. The full list of sites that are available are listed here.

Q: Can you guarantee that I don't get negative reviews?

No. Our service does not block people from leaving negative reviews. Attempting to do so would it be a blatant violation of Google's review policy. However, our approach is designed to identify any unhappy customers BEFORE they leave a negative review and help you resolve any issues.

Q: How do I get started?

The first thing we recommend people do is schedule a demo. We will talk to you about your reputation management needs, show you how our service works, and answer any questions that you may have. If you've already done a demo and you are ready to get started, you can signup here.

Q: Is Purpose Local HIPAA compliant?

Yes. All communications in Purpose Local is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).

Q: What patient information does Purpose Local store?

For a doctor or health professional that uses Purpose Local, the only information present in the system for clients is first name, last name, email address, and phone number.

Q: Will Purpose Local provide a BAA (Business Associate Agreement)?

Purpose Local  will provide a BAA (Business Associate Agreement) to paying customers upon request. Please email: connect@mypurposelocal.com

Q: Does Purpose Local allow patients to opt-out from using their feedback as a review?

Yes. Every feedback request form contains a checkbox allowing the customer to opt-in or out.

Q: Does Purpose Local allow patients to unsubscribe?

Yes. Every email communication includes an unsubscribe link.

Q: Does Purpose Local transmit data securely?

Yes. All data is transmitted via HTTPS.

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